IT-Enabled Services (ITES / BPO) · Operate
KPO, Research & Analytics
Market research, lead lists, financial research and reporting by domain specialists.
OPEX Available as a managed monthly service with SLAs6capabilities
4technologies
22industry sectors
24×7delivery
Overview
What KPO, Research & Analytics means at BNQ InTech
Knowledge-process outsourcing for teams that need expert analysis, not just data. Our analysts deliver market research, competitor intelligence, lead qualification and financial modelling.
Typical use cases
- Market and competitor research
- Financial and investment research
- Survey and data analysis
- Report and presentation writing
What's included
- 01Market & competitor research
- 02Lead research & B2B list building
- 03Financial research & modelling
- 04Data analysis & reporting
- 05Content research & summarisation
- 06Survey design & analysis
Tools & technologies
Excel / Google SheetsPower BILinkedIn Sales NavigatorPython
What you get
Outcomes, not just deliverables
🎯Expert analystsResearchers with domain knowledge, not just data entry.
🛡️Sourced and checkedEvery number traceable to its source.
📈Ready to presentFindings delivered as clear reports and decks.
How we work
A simple, transparent process
01DiscoverWe listen, map your current process and define measurable goals for the engagement.
02DesignSolution architecture, staffing plan, SLAs and a transparent commercial proposal.
03DeliverAgile development or team ramp-up with weekly reporting and a single point of contact.
04Support & ScaleContinuous improvement, 24×7 support and the flexibility to scale up or down.
Engagement models
Choose how we work together
01
Fixed priceDefined scope, defined budget. Ideal for projects with clear requirements.
02
Dedicated teamHand-picked engineers or agents working exclusively for you on a monthly basis.
03
Time & materialPay for the hours used. Flexible for evolving requirements and support work.
04
05Per transactionVolume-based pricing for data processing, claims, calls and tickets.
Managed services (OPEX)We run KPO, Research & Analytics end to end under SLAs, for one predictable monthly fee.
Where it is used most
Industries we deliver KPO, Research & Analytics for
Related services
Often combined with
Customer Support & Call Centre
Inbound / outbound voice, chat and email support in multiple languages, 24x7.
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Back-Office & Data Processing
Data entry, document digitisation, form processing and catalogue management.
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Finance & Accounting Outsourcing
Bookkeeping, accounts payable/receivable, payroll and reconciliations.
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IT-Enabled Services (ITES / BPO)
Ready to start with KPO, Research & Analytics?
Tell us your goal — we send a written proposal with scope, team, timeline and pricing within 2 business days.