IT-Enabled Services (ITES / BPO) · Operate

Back-Office & Data Processing

Data entry, document digitisation, form processing and catalogue management.

OPEX Available as a managed monthly service with SLAs
6capabilities
4technologies
22industry sectors
24×7delivery
Overview

What Back-Office & Data Processing means at BNQ InTech

Accurate, on-time back-office work at scale. We combine trained operators with automation tools to process high volumes of data with 99.9% accuracy, double-verification and full audit trails.

Typical use cases

  • Document and form processing
  • Catalogue and product data management
  • Data entry, cleansing and verification
  • Order and invoice processing
What's included
  • 01Data entry & data cleansing
  • 02Document scanning & digitisation
  • 03Forms & claims processing
  • 04Product catalogue management
  • 05Order processing & fulfilment support
  • 06Data verification & enrichment
Tools & technologies
OCR / IDPRPAExcel automationSecure VDI
What you get

Outcomes, not just deliverables

🎯Accurate by designDouble checks and quality sampling on every batch.
🛡️Faster with automationDocument AI and RPA take the repetitive steps.
📈Secure handlingAccess controls and NDA-bound staff on every project.
How we work

A simple, transparent process

01DiscoverWe listen, map your current process and define measurable goals for the engagement.
02DesignSolution architecture, staffing plan, SLAs and a transparent commercial proposal.
03DeliverAgile development or team ramp-up with weekly reporting and a single point of contact.
04Support & ScaleContinuous improvement, 24×7 support and the flexibility to scale up or down.
Engagement models

Choose how we work together

01
Fixed priceDefined scope, defined budget. Ideal for projects with clear requirements.
02
Dedicated teamHand-picked engineers or agents working exclusively for you on a monthly basis.
03
Time & materialPay for the hours used. Flexible for evolving requirements and support work.
04
Per transactionVolume-based pricing for data processing, claims, calls and tickets.
05
Managed services (OPEX)We run Back-Office & Data Processing end to end under SLAs, for one predictable monthly fee.
IT-Enabled Services (ITES / BPO)

Ready to start with Back-Office & Data Processing?

Tell us your goal — we send a written proposal with scope, team, timeline and pricing within 2 business days.