Cookie Policy

01What cookies are

Cookies are small text files a website stores in your browser. Similar technologies include browser storage (localStorage and sessionStorage). They can remember that you are signed in, or — on many sites — track you for advertising. We use them only for the first purpose.

02Cookies we set

Strictly necessary cookies do not need consent because the service cannot work without them. They are not used for advertising or tracking across websites.

NamePurposeTypeLasts

bnq_custKeeps a customer signed in to My accountStrictly necessary · first-party · HTTP-only · secureUp to 30 days without a visit, 90 days at most; deleted on sign-out

bnq_sidKeeps staff signed in to the admin consoleStrictly necessary · first-party · HTTP-only · secureUp to 7 days; deleted on sign-out

03Browser storage we use

ItemPurposeLasts

localStorage “bnq-signed-out”Signs you out in every open tab when you sign out in oneUntil you clear your browser data

sessionStorageCleared when you sign out, so no account data is left behindUntil the tab is closed

04Analytics

We keep visitor logs and analytics on our own server without cookies. They record your IP address, approximate location, browser, device, pages visited and time, so we can count visitors and improve the website — see our Privacy Policy. We use no advertising cookies. Google Analytics is currently switched off. If we switch it on, it would set cookies such as “_ga” (up to 2 years); we will update this policy first and ask for your consent where the law requires.

05Third-party content

Google Maps on the Contact page may set Google cookies when the map loads (see Google’s privacy policy).
Google Fonts are loaded from Google’s servers; they set no cookies but Google receives your IP address and browser details.
Cloudflare Turnstile, if enabled on a form to stop spam, may set a short-lived security cookie.
WhatsApp and social links take you to other sites with their own cookie policies.

06How to control cookies

You can view, block and delete cookies in your browser settings (Chrome, Edge, Firefox, Safari and others all offer this). Blocking strictly necessary cookies will stop sign-in to customer accounts and the admin console; the rest of the website still works.

07Changes to this policy

We will update this policy whenever we add, change or remove a cookie. The date above shows the current version.

08Grievance Officer & contact

BNQ InTech (OPC) Private Limited, GF1 & GF2, Tirath Technospace, Beside B U Bhandari Mercedes Showroom, Baner, Pune 411045, Maharashtra, India.

Grievance Officer / privacy contact: email info@bnqintech.com with the subject “Privacy / Grievance”, or write to the address above. We acknowledge grievances within 72 hours and aim to resolve them within 30 days, or sooner where the law requires.