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IT Consulting & Managed Services

Strategy, IT infrastructure management, help desk and network operations.

OPEX Available as a managed monthly service with SLAs
6capabilities
6technologies
22industry sectors
24×7delivery
Overview

What IT Consulting & Managed Services means at BNQ InTech

Get a technology partner, not just a vendor. We advise on IT strategy, manage your infrastructure end-to-end, and provide a responsive help desk so your team can focus on the business.

Typical use cases

  • IT strategy and roadmap
  • Managed IT for offices and plants
  • Help desk for employees
  • Network and device management
What's included
  • 01IT strategy & digital transformation roadmap
  • 02Managed infrastructure & NOC
  • 03L1/L2/L3 help desk
  • 04Network design & administration
  • 05Backup & disaster recovery
  • 06Vendor & licence management
Tools & technologies
Microsoft 365Google WorkspaceActive DirectoryVMwareCiscoFortinet
What you get

Outcomes, not just deliverables

🎯A plan you can followClear priorities, budgets and timelines for your technology.
🛡️IT that just worksDevices, networks and users looked after by one team.
📈One monthly feeManaged services on an OPEX model with agreed service levels.
How we work

A simple, transparent process

01DiscoverWe listen, map your current process and define measurable goals for the engagement.
02DesignSolution architecture, staffing plan, SLAs and a transparent commercial proposal.
03DeliverAgile development or team ramp-up with weekly reporting and a single point of contact.
04Support & ScaleContinuous improvement, 24×7 support and the flexibility to scale up or down.
Engagement models

Choose how we work together

01
Fixed priceDefined scope, defined budget. Ideal for projects with clear requirements.
02
Dedicated teamHand-picked engineers or agents working exclusively for you on a monthly basis.
03
Time & materialPay for the hours used. Flexible for evolving requirements and support work.
04
Per transactionVolume-based pricing for data processing, claims, calls and tickets.
05
Managed services (OPEX)We run IT Consulting & Managed Services end to end under SLAs, for one predictable monthly fee.
IT Services

Ready to start with IT Consulting & Managed Services?

Tell us your goal — we send a written proposal with scope, team, timeline and pricing within 2 business days.